G · DiagnosisConvios method toolkit

Teardown Diagnostic Sequence

A fixed order for diagnosing a business: sort first, then the KPI chain, then hunt outliers, then determine whether the issue is a model problem or a team and execution problem.

When you need this method

When analyzing a company, the discussion jumps between strategy, people and tactics, and in the end the most plausible-sounding measure gets implemented. Leadership often believes it needs a new strategy when execution is the constraint. Without a fixed diagnostic order, recommendations become arbitrary.

Approach

  1. 1Ask the sorting question first: did the business grow organically or through acquisition? That determines the problem class.
  2. 2Walk the KPI chain: leads, booking rate, show rate, close rate, revenue per deal.
  3. 3Have leadership name their suspected constraints, then test them against the data.
  4. 4Hunt outliers: which channel, segment or location clearly outperforms the rest? That is where more resources go first.
  5. 5Finish with the honest distinction: model problem or team and execution problem; limit recommendations to low execution risk.

Typical application

A typical case: the leadership of a mid-sized company is convinced its business model is exhausted and plans a strategic overhaul. Diagnosis along the chain shows a different picture: demand exists, but a large share is lost between inquiry and attended meeting, and a single channel delivers a multiple of the rest. The recommendation is unspectacular: fix lead handling, feed the proven channel harder, postpone the overhaul. The pattern of "execution before strategy" is this sequence's most common finding.

Limits and counter-indications

The sequence comes from teardowns of service and SMB businesses; for complex B2B motions the KPI chain must be translated accordingly. It diagnoses operational constraints, not market or positioning questions. Amplifying outliers alone can create structural dependence on a single channel.

How to measure impact

Conversion rates along the chain and the variance between channels, segments or locations as the outlier indicator.

Related methods

Sources

  1. 1.Why Strategy Execution Unravels—and What to Do About It (opens in a new tab) · Harvard Business Review (Sull, Homkes, Sull) · 2015 · academic and scholarly literatureBelegt den letzten Schritt der Reihenfolge, nämlich die Trennung zwischen einem Problem des Geschäftsmodells und einem Problem der Umsetzung, und zeigt, wie häufig beides verwechselt wird.
  2. 2.Building a $5,000,000 Business for a Stranger in 42 Mins (opens in a new tab) · Alex Hormozi (YouTube) · 2025 · practitioner sourceHerkunftsquelle der konkreten Schrittfolge: Hormozi arbeitet ein fremdes Geschäft live in genau dieser Ordnung durch, vom Sortieren über die Kennzahlenkette bis zum Ausreißer.

Origin: Hormozi · Adapted from: Alex Hormozi ($100M Offers/$100M Leads, YouTube-Langform)

Last reviewed: 2026-07-25 by Dr. Oliver Gausmann

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