tl;dv
tldx Solutions GmbH ·tldv.io· As of: 2026-07-30
Our verdict
Recording a call and summarising it automatically is no longer a differentiator. Without it you run a CRM full of empty fields, you lose context at every handover, and you train new people on anecdotes instead of real conversations. With it you stand exactly where your competitors stand. The edge only appears where calls are turned systematically into product, pricing and objection-handling decisions, and no recording tool does that on its own.
Who it fits
Solo
suitable
The free plan records and transcribes without limit but caps AI analysis at ten meetings. Anyone who wants the summaries permanently ends up paying 18 euros a month.
Mid-market
suitable
Eighteen to 29 euros per user per month on annual billing stays predictable, and billing follows seats rather than minutes recorded. The harder question is who in the company actually needs a seat.
Enterprise
suitable with caveats
Custom SSO, SCIM, company-wide activity logs and privately hosted AI all sit in the Enterprise plan, whose price is not public. Without audit logging and without a contractually fixed AI region, sign-off from corporate compliance and the works council is unlikely.
Buy, switch or build
Off-the-shelf
Recording inside the conferencing platform itself
Zoom, Teams and Meet record on their own and now ship their own AI summaries. This often costs nothing extra because it sits inside the existing licence, and the recording notice is already wired into the conferencing platform. The price you pay: recordings stay separated per platform, there is no search across all conversations, and anyone running two conferencing systems maintains two archives with no shared analysis.
AI-native
AI-native note takers
A whole class of tools is built around summarisation from the outset, often cheaper and free in its basic function. They are faster to roll out and at least equal in summary quality. But they mostly move processing to the United States and rarely disclose their subprocessors in full. For a German company with a works council that is exactly where a rollout stalls, and that is where the real difference to tl;dv lies.
Build it yourself
Recording through a bot API, analysis in your own house
Technically feasible: a meeting bot API does the recording, transcription and analysis run on models you choose, and the conversations land in your own data store next to CRM and product usage. This only pays off if call data is meant to feed your own product or your own analysis, for instance objection and pricing patterns across thousands of calls. For meeting notes alone you are paying engineering time and operational responsibility for something available off the shelf at 18 euros a month.
Our advice
- Solo: Free plan, and move to Pro only once ten AI meetings regularly stop being enough.
- Mid-market: Buy, but hand out seats only to the people who actually run customer calls.
- Enterprise: Settle works council, AI region and audit logging in writing before rollout, otherwise it becomes Enterprise.
Who is behind it
Staying power: Young
A German vendor with a clean register entry, audited security evidence and a disclosed supply chain. Capitalisation is thin, however: a single seed round in June 2022, with no further funding recorded since. That may mean capital efficiency or a difficult follow-on raise. At the same time, meeting recording is the most crowded and best funded segment in the go-to-market space.
- Legal entity and register entry: tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen; Aachen local court HRB 23730; VAT ID DE330894275; three managing directors · Source · As of 2026-07-30
- Funding: USD 4.49 million from a seed round in June 2022 (K Fund leading, Seedcamp); no further round recorded since · Source · As of 2026-07-30
- Audited security evidence: SOC 2 Type II report 2026 and a 2026 penetration test attestation, held in the trust center and viewable once access is requested · Source · As of 2026-07-30
- Disclosed supply chain: 14 subprocessors listed publicly, each with purpose and location · Source · As of 2026-07-30
- Adoption (vendor claim, unverified): over 2 million users and over 1 million teams according to the vendor's own pricing page; no independent confirmation available · Source · As of 2026-07-30
Cost of leaving: Moderate
Individual recordings, transcripts and notes can be downloaded, and from the Pro plan upwards an API, webhooks and an MCP server allow the archive to be pulled programmatically. We found no documented one-click bulk export. The cost of leaving comes not from the contract but from the archive: the longer you have recorded, the more conversation history sits with the vendor. On the free plan the question answers itself, because recordings are removed after three months.
Regulation and data
| Data processing agreement | in place, but only available for review on requestThe Trust Center lists a Data Processing Agreement as a document but releases it only after an access request. The public terms of service do not incorporate it and merely point to the privacy policy.Source · As of 2026-07-30 |
|---|---|
| Storage location | EEA: Google Cloud (Germany), Wasabi (Germany), Hetzner (Germany and Finland)Recordings and meeting artefacts sit inside the EEA according to the privacy policy. That covers storage. AI processing is a separate matter and follows a selectable region setting.Source · As of 2026-07-30 |
| Subprocessors | 14 subprocessors listed publicly by name, each with purpose and locationNamed entries include Google Cloud, Wasabi, Hetzner, Cloudflare, Anthropic, Vanta, Paragon, HubSpot, Intercom, Stripe and GitLab. This depth of disclosure is unusual in this class of tool and counts as a solid advantage.Source · As of 2026-07-30 |
| Third-country transfer | yes, for parts of the service; standard contractual clauses as the legal basisAnthropic, GitLab and Intercom are listed as US subprocessors, Stripe as worldwide. The privacy policy names the European Commission's standard contractual clauses as the legal basis. The decisive point is the AI region: per the privacy policy, portions of transcripts may be processed either in the EU or in the USA, depending on the setting chosen.Source · As of 2026-07-30 |
| Training on customer data | no, explicitly committedThe privacy policy commits not to use customer content to train, fine-tune or improve foundation models or other generative AI models, and extends that commitment to the AI providers it uses. This is one of the few unambiguous statements in this class of tool.Source · As of 2026-07-30 |
| Retention and deletion | free plan 3 months, paying accounts until the account is deletedFurther periods from the privacy policy: technical logs 10 days, meeting participants' email addresses 5 years or until a deletion request, pre-sales contacts 3 years. More granular per-team retention controls are not publicly documented.Source · As of 2026-07-30 |
| Certifications | SOC 2 Type II and a 2026 penetration test at the vendor itself; ISO 27001 and PCI DSS only at the data centresThe Trust Center shows SOC 2 Type II and GDPR for tl;dv itself, but no ISO 27001 certificate of its own. The ISO and PCI evidence named on the security page belongs to the data centre operators. That is not the same thing and should not be conflated in a vendor assessment.Source · As of 2026-07-30 |
| EU AI Act, Article 50 | unclearThe pricing page and the security page carry a badge claiming the product is EU AI Act compliant. No public evidence shows how the transparency duties under Article 50 are met. Those duties apply from August 2026, and a self-applied label does not replace documentation.Source · As of 2026-07-30 |
| Audit logging | Enterprise plan onlyCompany-wide activity logs appear on the pricing page only in the Enterprise plan, alongside SCIM and custom SSO. Anyone who needs auditable logging of access to call recordings cannot get it on the Pro or Business plans.Source · As of 2026-07-30 |
What it really costs
Entry price
A free plan with unlimited recording and transcription in more than 30 languages, but capped at ten meetings with AI notes. Pro costs 18 euros per user per month on annual billing, 29 euros on monthly billing.
Source · As of2026-07-30
What gets expensive
On the jump to Business and on the number of seats. Business costs 29 euros annually and 39 euros monthly per user, and only there do you get premium multilingual transcription and analysis across multiple calls. Everything a larger IT organisation demands, namely custom SSO, SCIM, activity logs and privately hosted AI, sits in the Enterprise plan with no public price. And because billing follows seats, the invoice grows with the team rather than with the benefit.
What it displaces
- Hand-written notes typed into the CRM afterwards
- Separate recording archives per conferencing platform
- Call reports written from memory after the meeting
Interfaces
- REST API and webhooks (from Pro upwards)
- MCP server for language models (from Pro upwards)
- CRM and workflow connections through Paragon
- Recording in Zoom, Microsoft Teams and Google Meet, plus a bot-free desktop recorder
At Convios: Not used by us
Not in use. This assessment comes from reviewing public vendor documentation, not from our own operation.
Evidence
- 1.Legal entity, register court, commercial register number, managing directors and VAT ID · As of 2026-07-30
- 2.Plan names and prices: free, Pro at 18 euros annually and 29 euros monthly, Business at 29 euros annually and 39 euros monthly per user, Enterprise on request; ten AI meetings cap on the free plan; activity logs, SCIM and custom SSO only in the Enterprise plan · As of 2026-07-30
- 3.Storage locations inside the EEA, full list of AI providers, commitment against model training on customer content, retention periods and standard contractual clauses as the basis for third-country transfers · As of 2026-07-30
- 4.SOC 2 Type II, penetration test attestation 2026, a deposited Data Processing Agreement and the full list of 14 subprocessors with purpose and location · As of 2026-07-30
- 5.The customer carries the duty to collect consent from all participants before recording starts; content may be destroyed after account termination · As of 2026-07-30
- 6.Selectable AI region and the add-on feature that automatically asks external participants for recording consent · As of 2026-07-30
- 7.Funding history: 4.49 million US dollars from one seed round in June 2022, with no further round recorded · As of 2026-07-30
Last reviewed: 2026-07-30byDr. Oliver Gausmann, Convios GmbH
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